The following contents are taken from [SteenConsulting Warrior Member]
"At the core of all interaction is communication. Without effective communication skills, relationships suffer.
Therefore
it is essential to continually foster and practice effective
communication skills. It is important to understand what factors break
down good communication and what skills are needed to develop effective
communication.
First, what makes communication difficult?
Communication
is difficult because there are three common problems that cause
confusion, misunderstanding, and in time, create barriers in business.
The
first problem lies in the non-verbal aspect of communication. There are
three parts to a message and when communicating we tend to focus on the
actual talking piece. However, there is a more influential part of our
message, the non-verbal piece. Many don't realize that communication is
55% non-verbal and 38% tone of voice and attitude. This means the actual
speaking piece is only a small part of our message. So, your body
language and tone of voice have a much greater influence on your message
than what you are actually saying. Here lies the first problem in
communication; our body language and tone could be saying one thing when
our actual words are saying something else.
The
second problem is that people communicate differently. People have
different communication styles and temperaments. Some people are direct
to the point people, while others are quiet and easy-going. A direct to
the point person could come across as pushy or bossy to a person who is
quiet or soft. Others tend to make quick decisions while some need to
have deep reasoning to make a choice. People process information and
communicate differently. These differences can cause barriers to be
created making effective communication more difficult.
The
third problem is that we tend to judge people who are different. We
expect people to be like us, and if they're not, we perceive those
differences to be wrong. Obviously, they are not wrong, they just
communicate differently than you or I. By default, we are attracted to
people who are like us; who have the same personality or the same
thoughts. But, when someone is different or have a different opinion
than us we might avoid or not communicate with them.
A few tips to help you communicate better..."
The following are the sites useful for improving Communication Skills.
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